Privacy policy

Who we are

Company

Oval Accountants LTD

Address

Premier House, 46 Victoria Road, Burgess Hill RH15 9LR, United Kingdom

Company number

16137228

ICO registration

ZB905652

Phone

01444 716592

Email

info@ovalaccountants.co.uk

In this policy, "we", "us" and "our" mean Oval Accountants LTD, and "you" means anyone who uses this website.

What personal information we collect

We may collect basic profile information from everyone who uses this website. We also collect the following information from you: your name, email address, phone number, address and social media profile information.

For the purposes of the UK GDPR, personal data means any information relating to you, such as a name, an identification number, location data, an online identifier, or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.

How long we keep it

We process and store personal data for as long as the purpose we collected it for requires. This means:

• Personal data collected to perform a contract between you and us is kept until that contract has been fully performed.
• Personal data collected for our legitimate interests is kept for as long as those purposes need it. You can find more about the legitimate interests we pursue in the relevant sections of this policy, or by contacting us.

We may keep personal data for longer where you have given consent to that processing, for as long as you do not withdraw it. We may also have to keep personal data for longer to meet a legal obligation or on the order of an authority.

Once the retention period ends, we delete the personal data. After that, the right of access, the right to erasure, the right to rectification and the right to data portability can no longer be enforced.

Who collects the information

As well as the information we collect directly, our third-party service providers (such as credit card companies, clearing houses and banks), who may provide services such as credit, insurance and escrow, may collect this information from you. We do not control how these third parties use that information, but we do ask them to tell you how they use the personal information you give them. Some of these third parties act only as links in the distribution chain, and do not store, keep or use the information given to them.

The next sections give details of the services that process personal information.

Advertising and analytics services

Advertising

These services allow your data to be used for advertising. The adverts appear as banners and other advertisements on this website, possibly based on your interests.

Analytics

These services let us monitor and analyse web traffic, and can be used to keep track of how you use the website.

How we use your information

We use personal information to tailor the website, to offer you services that suit you, and to fulfil requests made through the website. We may email you about research, about opportunities to use our services, or with information related to the subject of this website. We may also use personal information to reply to your enquiries or to send you information you have asked for.

We may also use your personal information for other reasons, such as commercial purposes (as set out in this policy), to comply with the law, and to defend our rights before the competent authorities where our rights and interests are threatened or we suffer actual damage. We will not use your personal information for different, unrelated or incompatible purposes without telling you.

Who we share it with

We may share personal information, and aggregated information about the people who use this website (including their demographics), with our affiliated agencies and third-party suppliers. You can opt out of receiving information from us, or of being contacted by us or by any agency acting for us: see your rights.

Behavioural remarketing

We use remarketing services to advertise to you after you have visited this website. We and our third-party suppliers use cookies and non-cookie technologies to recognise your device and understand how you use the website, so that we can improve it to reflect your interests and show you adverts that are likely to interest you more.

These third-party suppliers collect, store, use, process and transfer information about your activity on this website in line with their own privacy policies, and to enable us to:

• measure and analyse traffic and browsing activity on the website
• show adverts for our services to you on third-party websites or apps
• measure and analyse the performance of our advertising campaigns

Some of these suppliers may use non-cookie technologies that browser settings which block cookies may not affect, and your browser may not let you block them. You can use these third-party tools to decline the collection and use of information for interest-based advertising:

• The NAI's opt-out platform: networkadvertising.org/choices
• The EDAA's opt-out platform: youronlinechoices.com
• The DAA's opt-out platform: optout.aboutads.info

You can opt out of all personalised advertising by turning on the privacy features on your mobile device, such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalisation (Android). Your device's help pages explain how.

We may share information such as hashed email addresses (if available) or other online identifiers collected on this website with these suppliers. This lets them recognise you and show you adverts across devices and browsers. To read more about the technologies they use and how they work across devices, see the privacy policy of each supplier below.

The suppliers we use

Google Ads (AdWords). Google Ads Remarketing is a remarketing and behavioural targeting service provided by Google LLC that connects the activity of this website with the Google Ads advertising network and the DoubleClick cookie. You can opt out of Google's use of cookies for ads personalisation in Google's Ads Settings. See also Google's privacy policy.

Bing Ads. The Bing Ads remarketing service is provided by Microsoft Inc. You can opt out of Bing Ads interest-based ads by following Microsoft's instructions. You can read more about Microsoft's privacy practices in its privacy statement.

Facebook. The Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook on this Facebook help page, and opt out of Facebook's interest-based ads by following Facebook's instructions. Facebook follows the Self-Regulatory Principles for Online Behavioural Advertising set by the Digital Advertising Alliance. You can also opt out from Facebook and other participating companies through the Digital Advertising Alliance in the USA (aboutads.info/choices), the Digital Advertising Alliance of Canada (youradchoices.ca) or the European Interactive Digital Advertising Alliance (youronlinechoices.eu), or by using your mobile device settings. For more on Facebook's privacy practices, see Facebook's data policy.

Cookies and login information

Do we use cookies?

Cookies are used for a variety of reasons. We use cookies to learn about the preferences of the people who use this website and the services they choose. We also use cookies for security, to protect you. For example, if you are logged in and the website is not used for more than 10 minutes, we will log you out automatically. If you do not want cookies placed on your computer, set your browser to refuse cookies before using this website. Some features of the website may not work properly without them.

Cookies used by our service providers

Our service providers use cookies, and those cookies may be stored on your computer when you visit this website. Our cookie policy gives more detail on the cookies used.

How we use login information

Oval Accountants LTD uses login information, including but not limited to IP addresses, internet service providers and browser types, to analyse trends, run the website, track how people move around and use it, and gather broad demographic information.

How we store and protect it

Storage

Personal information collected by Oval Accountants LTD is stored securely and is not accessible to third parties or to our employees, except for the uses set out in this policy.

Partners and service providers

Oval Accountants LTD has entered into, and will continue to enter into, partnerships and other arrangements with a number of suppliers. These suppliers may have access to certain personal information on a need-to-know basis, to assess whether you are eligible for a service. This privacy policy does not cover their collection or use of that information.

Disclosure to comply with the law

We will disclose personal information to comply with a court order or subpoena, or a request from a law enforcement agency to release information. We will also disclose personal information where reasonably necessary to protect the safety of the people who use this website.

Keeping it secure

All of our employees know our security policy and practices. Your personal information is only accessible to a limited number of qualified employees, who are given a password to reach it. We audit our security systems and processes regularly. Sensitive information, such as credit card numbers or National Insurance numbers, is protected by encryption while it is sent over the internet. We take commercially reasonable measures to keep the website secure, but electronic communications and databases are open to errors, tampering and break-ins. We cannot guarantee that such events will not happen, and we will not be liable to you for any such occurrence.

Your rights

We respect the confidentiality of your personal data and will make sure you can exercise your rights. Under this policy, and by law if you are in the UK or the EU, you have the right to:

• Ask for access to your personal data. You can see, update or ask us to delete the information we hold about you. Where possible, you can do this yourself in your account settings; if you can't, contact us and we will help. This right also lets you have a copy of the personal data we hold about you.
• Ask us to correct your personal data. You can have any incomplete or inaccurate information we hold about you corrected.
• Object to us processing your personal data. This right applies where we rely on a legitimate interest as the legal basis for processing, and something about your situation makes you want to object to it. You can also object where we process your personal data for direct marketing.
• Ask us to erase your personal data. You can ask us to delete or remove personal data when there is no good reason for us to keep processing it.
• Ask us to transfer your personal data. We will give you, or a third party you choose, your personal data in a structured, commonly used, machine-readable format. This right only applies to automated information you first gave consent for us to use, or that we used to perform a contract with you.
• Withdraw your consent. You can withdraw your consent to us using your personal data. If you do, we may not be able to give you access to certain parts of our services.

Using your rights

You can use your rights of access, rectification, cancellation and objection by contacting us. We may ask you to confirm your identity before we respond, and we will reply as soon as we can.

You have the right to complain to a data protection authority about how we collect and use your personal data. In the UK this is the Information Commissioner's Office (ico.org.uk). If you are in the European Economic Area (EEA), contact your local data protection authority.

Correcting your information

To update your personal information or correct anything that is wrong, email us at info@ovalaccountants.co.uk or call us on 01444 716592.

Deleting your information

You can ask us to delete or deactivate your personal information in the website's database by contacting us. Because of backups and records of deletions, we may not be able to delete your entry without keeping some residual information. If you ask us to deactivate your personal information, we will delete it in practice, and we will not sell, transfer or use personal information about you in any way from then on.

Opting out of contact

You can opt out of receiving unsolicited information from us, our suppliers and affiliated agencies, or of being contacted by us, by following the instructions in our emails, or by:

• emailing us at info@ovalaccountants.co.uk
• calling us on 01444 716592

Your rights at a glance

In summary, under data protection law you have:

• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to complain to a supervisory authority
• The right to withdraw consent

Changes to this policy

We will tell you about changes to this privacy policy by posting them on this website. If we change the policy in a way that might lead to disclosing personal information you have previously asked us not to disclose, we will contact you so that you can stop that disclosure.

Links to other websites

This website contains links to other websites. When you click one of these links, you move to another website. We encourage you to read the privacy statements of those websites, as their privacy policies may differ from ours.